Our weekly selection of favorite reads on hospitality industry trends, hotel tech, market trends, events and more!
Category Archives: Blog_EN
15
Sep
Sep
This article is the first in a two-part series comparing and contrasting TMS solutions, especially those popular in Asia Pacific. What is a TMS? The hospitality industry is a dynamic business. A single hotel will have housekeeping, guest services, front of house, maintenance, hotel management, call center, and still other departments like marketing, accounting, and […]
28
Aug
Aug
Hotel automation is a process of offloading repetitive manual tasks from staff to technology. Whether it is streamlining daily tasks of guest-facing departments or at the backend, automation simplifies hotel operations and helps your teams work together like a well-oiled machine.
09
Aug
Aug
Discover enhanced hotel efficiency through Aiello TMS—a tailored digital solution revolutionizing task management for fewer errors and elevated guest satisfaction.
01
Aug
Aug
A rundown of customer-centric strategies that do both – increase guest satisfaction and allow your staff to spend meaningful time with your guests.
21
Jun
Jun
Uncover Asia’s most innovative hotels, where cutting-edge concepts and groundbreaking tech redefine hospitality for unforgettable guest experiences.
20
Jun
Jun
Manage your hotel’s online reputation effectively, transform negative reviews into loyalty points and build trust in your brand in these six steps!
07
Jun
Jun
This article explores the significant role of a concierge and the power of top communication skills in crafting unforgettable experiences for your guests.
30
May
May
Find a balance between cutting hotel costs and maintaining quality. Here are 3 strategies to optimize costs without compromising on service.
29
May
May
As environmental mindfulness grows, hotels rise to the challenge. Explore 2023’s top 10 green design trends in hospitality!