Hotel automation is a process of offloading repetitive manual tasks from staff to technology. Whether it is streamlining daily tasks of guest-facing departments or at the backend, automation simplifies hotel operations and helps your teams work together like a well-oiled machine.
Category Archives: Blog_EN
Explore trending stories, analysis, and updates on a wide range of topics related to AI and the hospitality industry.
23
Apr
Apr
Most hotels on legacy systems – be they messaging apps, walkie-talkies, or note-taking via pen-and-paper – understand that they need to upgrade to AI-powered products. They are reluctant to do so for fear of switchover costs: Changing from their current system to a much better one will entail at least short-term challenges. However, businesses must […]
AVA, Blog_EN, TMS
Personalized Care at Your Command: How Aiello’s Long-Term Care Solution Improves Patient Wellness
22
Apr
Apr
Most people assume that the patient journey for all healthcare facilities is the same: The patient has a medical issue, be it an illness or injury. The person goes to the hospital or clinic. The doctor performs a treatment or prescribes medication, and the patient gets better. Unfortunately, this patient journey is not true for […]
09
Apr
Apr
Now that the pandemic is over and the global economy is improving, people are starting to travel again, many for the first time in years. The hotel room that they encounter today will likely be different from what they experienced some time ago. Before, travelers had to make all requests and queries manually, either by […]
29
Mar
Mar
The Thai hotel industry is experiencing a resurgence in 2024 as tourists gradually return after the pandemic. Economic improvements and visa exemptions offered by the Thai government are driving this increase in visitors. As a result, hotel operators are employing innovative strategies to attract and accommodate these tourists and meet the demands of evolving lifestyles. […]
28
Mar
Mar
Travel remains a top priority as people continue to ring-fence their budgets and invest discretionary spend in leisure trips, with Asia poised to play a central role in shaping the future of the industry in 2024 and beyond. As highlighted in the Horizons Regional Outlook 2024 report, released by leading travel platform Skyscanner, several key […]
19
Mar
Mar
The journey into the personalized world of guest experiences begins with AI’s ability to parse through and make sense of the deluge of data generated by guests. Every click, every booking, every review, and social media interaction is a goldmine of information, waiting to be deciphered. AI algorithms, with their capability to analyze and predict […]
11
Mar
Mar
When considering different products at a grocery store, consumers will always pick the superior item over the inferior one. Unfortunately, businesses don’t always have this same luxury. In most cases, they will already have a solution in use, so they cannot easily choose an alternative that is better. Enterprises, in short, are beholden to the […]
08
Mar
Mar
In an era marked by digital transformation and escalating demands for sustainability and corporate social responsibility (CSR), the hospitality industry faces a pivotal opportunity to redefine its operational and strategic frameworks. To bolster Environmental, Social, and Governance (ESG) and CSR objectives, Terence Ronson, a hospitality professional, technology consultant, public speaker and inventor, offers a strategic […]
04
Mar
Mar
In today’s digital era, it’s evident that advancements in technology are reshaping various aspects of our lives, including business travel. From AI to machine learning, the evolving preferences and requirements of modern business travelers are at the forefront of innovation. The significance of AI in the realm of corporate travel cannot be overstated, with a […]