Category Archives: Blog_EN

Explore trending stories, analysis, and updates on a wide range of topics related to AI and the hospitality industry.

5 Myths About AI in Hospitality Operations

Myths About AI in Hospitality Operations

In the dynamic world of hotel technology, artificial intelligence (AI) is an emerging force that propels us towards a future marked by efficiency and enriched guest engagement. Amidst the challenges of escalating labor costs and a dearth of skilled workers, AI’s role is not to supplant the human element that forms the essence of hospitality […]

How Aiello’s TMS Pro Improves Hotel Operations (5 Scenarios)

TMS Pro Improves Hotel Operations

In the fast-paced world of hospitality, efficiency and organization are paramount to success. Every day, hotel staff must juggle a multitude of tasks ranging from guest requests to maintenance issues, all while striving to deliver exceptional service. However, managing these tasks manually can be time-consuming and prone to errors, leading to inefficiencies and guest dissatisfaction. […]

How the Shift Towards Minimalism and Sustainability in Hotel Amenities Is Redefining Luxury

Minimalism and Sustainability

In an era where environmental consciousness intersects with the evolving preferences of travelers, the hospitality industry stands at a pivotal juncture. The traditional markers of luxury—laden with an abundance of gadgets, amenities, and conveniences—are being re-evaluated through the lens of sustainability and essentialism. This shift towards minimalism [sometimes referred to as doing a Marie Kondo] is […]

7 Benefits of Implementing Hotel Automation and How It Helps Backend Operations

Benefits of Implementing Hotel Automation

Hotel automation is a process of offloading repetitive manual tasks from staff to technology. Whether it is streamlining daily tasks of guest-facing departments or at the backend, automation simplifies hotel operations and helps your teams work together like a well-oiled machine.

How to Make the Most Out of AI-powered Products

How to make use of AI-powered Products

Most hotels on legacy systems – be they messaging apps, walkie-talkies, or note-taking via pen-and-paper – understand that they need to upgrade to AI-powered products. They are reluctant to do so for fear of switchover costs: Changing from their current system to a much better one will entail at least short-term challenges. However, businesses must […]

Personalized Care at Your Command: How Aiello’s Long-Term Care Solution Improves Patient Wellness

Long-Term Care Solution

Most people assume that the patient journey for all healthcare facilities is the same: The patient has a medical issue, be it an illness or injury. The person goes to the hospital or clinic. The doctor performs a treatment or prescribes medication, and the patient gets better. Unfortunately, this patient journey is not true for […]

A Day in the Life of a Guest using Aiello Voice Assistant: 24/7 Convenience

A Transformed Guest Experience

Now that the pandemic is over and the global economy is improving, people are starting to travel again, many for the first time in years. The hotel room that they encounter today will likely be different from what they experienced some time ago. Before, travelers had to make all requests and queries manually, either by […]

Emerging Trends in the Thai Hotel Industry for 2024: Capitalizing on the Return of Tourists

Emerging Trends in the Thai Hotel Industry for 2024

The Thai hotel industry is experiencing a resurgence in 2024 as tourists gradually return after the pandemic. Economic improvements and visa exemptions offered by the Thai government are driving this increase in visitors. As a result, hotel operators are employing innovative strategies to attract and accommodate these tourists and meet the demands of evolving lifestyles. […]

Insights into the Future of Travel in Asia: Horizons Regional Outlook 2024


Travel remains a top priority as people continue to ring-fence their budgets and invest discretionary spend in leisure trips, with Asia poised to play a central role in shaping the future of the industry in 2024 and beyond. As highlighted in the Horizons Regional Outlook 2024 report, released by leading travel platform Skyscanner, several key […]

How AI and Generative AI Create Hyper-Personalized Guest Experiences

Hyper-Personalized Guest Experiences

The journey into the personalized world of guest experiences begins with AI’s ability to parse through and make sense of the deluge of data generated by guests. Every click, every booking, every review, and social media interaction is a goldmine of information, waiting to be deciphered.  AI algorithms, with their capability to analyze and predict […]