Category Archives: Blog_EN

Explore trending stories, analysis, and updates on a wide range of topics related to AI and the hospitality industry.

How Aiello’s Postpartum Care Solutions Can Help Maternity Centers Automate Tasks and Deliver Better Services

Postpartum care solutions for Maternity Centers

Maternity centers and postpartum hotels have an important mission: To provide quality healthcare, comfort, and rest to new mothers. Most doctors, nurses, and aides at such facilities believe that this is accomplished through execution: They must strive to deliver services and treatment to the best of their abilities and expertise. But execution is only one […]

How to Improve Hotel Staff Retention with a Task Management System

Impact of Task Management System on hotel staff retention

The revolving door at the entrance of many hotel lobbies is an apt metaphor: Many such businesses are suffering from poor staff retention. Newly hired staff stay for short tenures – it is almost as though they enter one door and leave soon after the same way. Inadequate retention is more than just a number’s […]

Collaboration and Teamwork: Streamlining Workflows with Aiello’s Task Management System

Collaboration and teamwork

Most people do not associate teamwork with traditional businesses like hospitality. The general assumption is that hotel operations are so cut-and-dry that collaboration is minimal compared to more innovative sectors. As anyone in hospitality can tell you, there is nothing further from the truth. Collaboration and teamwork are even more central to hospitality. Without these […]

5 Key Trends Shaping the Future of Hospitality and Tourism

Future of Hospitality and Tourism

The hospitality and tourism industry is a vast sector that includes all the economic activities that directly or indirectly contribute to, or depend upon, travel and tourism. It is constantly evolving, with new trends emerging every year.  For this article, we gazed into a crystal ball and saw five key trends that are shaping the […]

9 Hotel Tips & Tricks for Better Housekeeping Operations

9 Hotel Tips & Tricks for Better Housekeeping Operations

Improving housekeeping operations is not just about maintaining hotel cleanliness and ensuring guest comfort—it is also about providing support to the front-line staff. The behind-the-scenes housekeeping powerhouse plays a key role among hotel departments, making sure the rooms are ready for guests and the front-of-house services can run smoothly.   Enhancing housekeeping operations and fostering seamless […]

Understanding the Technology Behind Aiello Voice Assistant

Technology Behind Aiello Voice Assistant

When using generative artificial intelligence (AI), the technology can almost seem magical. The user prompts it with some kind of input and out comes the exact output he is looking for in a matter of seconds. Because the technology works so seamlessly, users often don’t bother to find out how it works under the hood. […]

AI Platform Translates Hotel Guests’ Speech Into Actionable Data and Insights

Vocol.ai is Aiello's latest AI platform

The adoption of artificial intelligence (AI) in both travel and hospitality isn’t particularly new – many tech platforms and service providers have been utilizing AI behind-the-scenes for years now. But the emergence and rapid evolution of Generative AI and sophisticated language models have allowed many travel tech players to finally address gaps in the market […]

How Voice Assistants Revolutionize Human-Computer Interaction

ผู้ช่วยสั่งด้วยเสียง

Voice assistants have come a long way since their inception in the early 1960s. The first voice assistant was IBM’s Shoebox device, which could understand 16 words and 9 digits. Since then, voice assistants have evolved through four distinct eras: Origin, Pre-modern, Modern, and Smart Speaker Revolution. The modern era began with the launch of […]

4 Best HotSOS Alternatives to Use In 2024

HotSOS Alternatives

If you stumbled upon this article, your hotel or hospitality business is exploring alternatives to HotSOS. Perhaps your organization has been a long-time user of HotSOS but the cloud-based hotel property management solution no longer meets your needs. Alternatively, your hotel may have started the procurement process with a focus on HotSOS but realize that […]