Success Stories

Aiello cooperates with many international hotels to accelerate digital transformation in hospitality. Aiello’s technology has successfully helped them better serve and understand their guests, providing critical support to business decision making processes.  

Aiello's mission is to help businesses in their digital upgrading and transformation.

Featured sucess stories

Silks Place Tainan
With smart voice interactions, we solve guest problems much faster and use collected data to gain insights into the needs and preferences of our customers…
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Chez Nous Hotel
The first hotel in Taiwan that uses Aiello SPOT to prevent the spread of the pandemic. Let’s see how they use smart voice to enhance health and safety procedures!
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Aiello Voice AI Assistant (AVA) | Customer Stories (Highlights)

7 cities, 2 weeks , 11 interviews

Our team went around Taiwan to interview some of our top hotel clients while capturing the conversations on video.

We’re delighted to be working with such forward-thinking industry leaders, and can’t wait to share the full interviews with you very soon. Catch a glimpse of what they had to say after onboarding Aiello Assistant.

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“Aiello’s AI assistant is a great help for parents, and a good friend for children. Since the introduction of Aiello Spot, many parents have shared their experience on social media, showing us that AI technology can actually bring us closer together with intimate family time.”

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chez nous Hotel

“With Aiello, we can create the most comfortable travel experience for our guests. Even if we are dealing with important coronavirus prevention measures, the experience doesn’t have to be below our usual standards!”

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Silks Place Tainan

“Aiello AI Assistant is the most attentive little helper, allowing guests to better understand Silks Place Tainan’s service and spirit. It has also enabled our colleagues to have more time to better serve our customers, more deeply understand the needs and preferences of guests in a systematic way, and provide the best quality travel experience.”

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