Author Archives: Aiello AI

Prince Smart Inn Miyazaki unveils Aiello Voice Assistant, aiming to redefine guest experience with AI technology

Prince Smart Inn

Prince Smart Inn, known for its smart hotel design, has locations in popular tourist destinations such as Tokyo, Osaka, and Kyoto. Part of the Prince Hotels & Resorts, the Miyazaki branch opened to much fanfare on February 20th.   It incorporates Aiello Voice Assistant (AVA), which is powered by AI, to further advance the hotel’s […]

Thailand’s M Social Phuket integrates Aiello’s Voice AI

MSocial Phuket launches Aiello Voice Assistant (AVA)

With this integration, M Social Phuket intends to streamline its operations and enhance the overall satisfaction of its clientele. Thailand-based hotel M Social Phuket has upgraded its guest experience by integrating Aiello’s Voice artificial intelligence (AI) technology, AVA, into its operations. This integration forms part of the hotel’s plans to improve operational efficiency and enhance […]

Hyatt Centric Victoria Harbour Hong Kong debuts cutting-edge AI Voice Assistant for a Premier Customer Experience

hyatt-centric-victoria-harbour-hong-kong with AVA

Hyatt Centric Victoria Harbour Hong Kong, situated in the North Point district, enjoys an excellent geological location granting each room captivating views of Victoria Harbour, complemented by elegant and stylish décor. Recently, the hotel has elevated its offerings by integrating Aiello’s AI Voice Assistant (AVA) into its services, providing guests with a unique and interactive […]

9 Hotel Tips & Tricks for Better Housekeeping Operations

9 Hotel Tips & Tricks for Better Housekeeping Operations

Improving housekeeping operations is not just about maintaining hotel cleanliness and ensuring guest comfort—it is also about providing support to the front-line staff. The behind-the-scenes housekeeping powerhouse plays a key role among hotel departments, making sure the rooms are ready for guests and the front-of-house services can run smoothly.   Enhancing housekeeping operations and fostering seamless […]

Hang Up or Hang On: What Lies Ahead for Hotel Phone Systems?

Hang Up or Hang On: What Lies Ahead for Hotel Phone Systems?

Looking back over the past few decades, hotel room telephones, once indispensable for external and internal communication, have evolved from guest conveniences to clutter on the bedside table.   A notable trend often reported by our hotel clients is that the bulk of front desk calls now occur internally within the hotel. The days of guests […]

Aiello partners with Hotel Indigo Hakone Gora to present Japanese culture with AI technology

Hotel Indigo Hakone Gora

Aiello proudly announces that Hotel Indigo Hakone Gora has become the fifth hotel partner in Japan to streamline its operations with Aiello Voice Assistant (AVA). In this era of technology adoption, smart AI solutions have emerged as a favorite among operators in the hospitality industry. By using cutting-edge Voice AI technology, hotels can create unforgettable […]

Why the Hospitality Industry Should Embrace Artificial Intelligence

Integration of artificial intelligence in hotel rooms

The hospitality industry perpetually seeks avenues to heighten guest experiences and streamline operations. An eminent development sparking conversations within the sector is the integration of artificial intelligence (AI) technology. Particularly, the release of GPT-3.5 has propelled this trend to new heights. In this article, we will delve into the transformative impact of AI within the […]