Aiello Task Management System (TMS)
Manual processes have been a persistent challenge for hotel operations staff, impacting efficiency and guest satisfaction.
![Aiello Task Management System (TMS) 1 Aiello Task Management System User InterfaceAiello Task Management System User Interface](https://aiello.ai/wp-content/uploads/2023/08/Title_img_Aiello-Task-Management-System-Title-image-01.jpg)
Check out the Aiello TMS demo video
![Aiello Task Management System (TMS) 2 Vector](https://aiello.ai/wp-content/uploads/2023/08/Vector.png)
Drive Productivity with our
AI-powered Hotel Operations Software
Upgrade Your Hotel Operations with TMS
Cost-Effective Solutions
for Every Hotel
We understand the importance of cost-effectiveness. That’s why TMS is designed to be cost-effective, catering to hotels of all sizes. Streamline your operations without breaking the bank and witness an immediate return on investment.
![Aiello Task Management System (TMS) 3 Aiello Task Management System is a cost-efficient solution for hotels of all sizes](https://aiello.ai/wp-content/uploads/2023/08/TMS-features_cost_efficiency-1024x683.jpg)
![Aiello Task Management System (TMS) 4 Aiello Task Management System helps hotels streamline repetitive processes, such as task management.](https://aiello.ai/wp-content/uploads/2023/08/TMS-features_departments-1024x682.jpg)
Say Goodbye
to Manual Tasks
- Stay connected with your team and effortlessly assign tasks. Create your own workflow, modules and tasks with our fully customizable templates.
- No digital literacy? No problem! Our intuitive interface ensures a smooth transition, boosting productivity and ensuring everyone is on board.
Boost Productivity
with Real-time Updates
- Real-time updates help to optimize your staff’s productivity, reducing their workload and empowering them to deliver exceptional guest experiences consistently.
- This leads to increased employee satisfaction and dramatically reduces the turnover rate, saving you time and resources.
![Aiello Task Management System (TMS) 5 Aiello Task Management System brings clarity to hotel operations in form of realtime updates.](https://aiello.ai/wp-content/uploads/2023/08/TMS-features_realtime_updates.jpg)
![Aiello Task Management System (TMS) 6 Aiello Task Management System integrates with Aiello Voice Assistant (AVA) for smoother guest-staff communication.](https://aiello.ai/wp-content/uploads/2023/08/TMS-features_AVA_integration.jpg)
Easy Integration with
Aiello Voice Assistant (AVA)
- With TMS’s seamless integration with Aiello Voice Assistant (AVA), your guests will enjoy top-notch service round-the-clock. From the time they issue a voice command to AVA, to the time when the request is completed, task management becomes a breeze.
- TMS also works well with guest-facing technologies and backend systems, such as Property Management Systems (PMS), POS, PABX.
Improve Operations
with Data-Drive Decisions
- Access detailed reports and analyze operational data to understand your team’s performance
and identify hidden opportunities. - With a clear understanding of your business today, you’ll pave the way for better business tomorrow.
![Aiello Task Management System (TMS) 7 Aiello TMS AI Insights](https://aiello.ai/wp-content/uploads/2023/08/TMS-features_dashboard_analytics-1024x682.jpg)
What does TMS help you to achieve?
![Ai & Data Driven Ai & Data Driven](https://aiello.ai/wp-content/uploads/elementor/thumbs/Ai-Data-Driven-qdsincm6xpf5rp3uk32vgy1mdurqqyghw9vurndqqe.png)
AI & Data-driven
Understand your guests like never before, and analyze your team performance with actionable insights
![Productivity Everywhere Productivity Everywhere](https://aiello.ai/wp-content/uploads/elementor/thumbs/Productivity-Everywhere-qdsincm70c5b8kyeynlzvvtq0v46sibyw68am5m9zq.png)
Productivity Everywhere
Cloud-based centralized platform for all hotel operations; mobile access from anywhere.
![Unmatched Flexibility Unmatched Flexibility](https://aiello.ai/wp-content/uploads/elementor/thumbs/Unmatched-Flexibility-qdsincm6xpf5rp3uk32vgy1mdurqqyghw9vurndqqe.png)
Unmatched Flexibility
Create the platform you need with customized modules, workflows and processes
![Outstanding Support Outstanding Support](https://aiello.ai/wp-content/uploads/elementor/thumbs/Outstanding-Support-qdsincm6xpf5rp3uk32vgy1mdurqqyghw9vurndqqe.png)
Outstanding Support
Flexibility requires personalized support by a team of hospitality experts
Usage Scenarios
![Aiello Task Management System (TMS) 10 Aiello TMS Maintenance](https://aiello.ai/wp-content/uploads/2023/08/Aiello-TMS-Maintenance-1024x683.jpg)
Maintenance
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
Better issues management:
seamless issues reporting, automatic task dispatch, attach images and technical documents
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
Optimize planning:
schedule tasks, create checklists, organize team agenda
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
Business intelligence:
data insights, repair times, maintenance performance
Front of House
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
Boost Concierge capabilities:
track and streamline all requests, dispatch across departments
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
improve interactions with guests:
guest messaging app, phone solution, and AVA notification system all centralized on one platform
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
Drive loyalty:
track guest preferences, deliver personalized services, ensure your team goes the extra mile
![Aiello Task Management System (TMS) 11 Aiello TMS Front Desk](https://aiello.ai/wp-content/uploads/2023/08/Aiello-TMS-Front-Desk-1024x683.jpg)
![Aiello Task Management System (TMS) 12 Aiello TMS Guest Service](https://aiello.ai/wp-content/uploads/2023/08/Aiello-TMS-Guest-Service-1024x683.jpg)
Guest Services
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
Increase revenue:
upsell hotel services, optimize restaurant and facilities bookings, communicate special offers to guests
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
Enhance guest support:
track packages and deliveries, manage lost & found items, centralize and act on complaints, send notifications directly to the room
Hotel Management
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
Keep track of your team:
deep insights on team performance, check operation status and identify room for improvements
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
Improve operations based on data:
impactful dashboards for comprehensive reporting, make informed business decisions to streamline your operations
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
Encourage collaboration across departments:
use scheduling, customized workflows and auto-task dispatch to enhance cross-function collaboration
![Aiello Task Management System (TMS) 13 Aiello Task Management System Title image_Departments-05](https://aiello.ai/wp-content/uploads/2023/08/Aiello-Task-Management-System-Title-image_Departments-05-1024x683.jpg)
![Aiello Task Management System (TMS) 14 Aiello TMS call Center](https://aiello.ai/wp-content/uploads/2023/08/Aiello-TMS-call-Center-1024x683.jpg)
Call Center
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
Reduce repetitive work:
release pressure on call center agents with automatic task assignment
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
Communicate better with guests:
send customized notifications and messages to guests
![Aiello Task Management System_bullet Aiello Task Management System_bullet](https://aiello.ai/wp-content/uploads/elementor/thumbs/Title_img_Aiello-Task-Management-System-Title-image-07-qdsincm6qotbwteg92534rtvthaok9xzcscml0wl4m.jpg)
Enhance guest satisfaction:
seamlessly send satisfaction surveys throughout the guest journey