Category Archives: Success Stories_EN

Your source of inspiration and practical strategies for unlocking success in your AI journey.

Hyatt Centric Victoria Harbour Hong Kong debuts cutting-edge AI Voice Assistant for a Premier Customer Experience

hyatt-centric-victoria-harbour-hong-kong with AVA

Hyatt Centric Victoria Harbour Hong Kong, situated in the North Point district, enjoys an excellent geological location granting each room captivating views of Victoria Harbour, complemented by elegant and stylish décor. Recently, the hotel has elevated its offerings by integrating Aiello’s AI Voice Assistant (AVA) into its services, providing guests with a unique and interactive […]

Aiello partners with Hotel Indigo Hakone Gora to present Japanese culture with AI technology

Hotel Indigo Hakone Gora

Aiello proudly announces that Hotel Indigo Hakone Gora has become the fifth hotel partner in Japan to streamline its operations with Aiello Voice Assistant (AVA). In this era of technology adoption, smart AI solutions have emerged as a favorite among operators in the hospitality industry. By using cutting-edge Voice AI technology, hotels can create unforgettable […]

ASAI Kyoto Shijo introduces Aiello’s Voice AI technology – AVA

ASAI Kyoto Shijo hotel

ASAI Hotels, based in Thailand, has announced a partnership with Aiello to introduce the cutting-edge Aiello Voice Assistant (AVA) to ASAI Kyoto Shijo, located in the heart of historic Kyoto. The hotel welcomes guests from all over the world, offering a unique experience immersed in Japanese culture and aesthetics. ASAI Kyoto Shijo and Aiello aim […]

Chatrium Grand Bangkok – The First Luxury Hotel in Thailand with Voice AI

Guests relaxing in the lobby at Chatrium Grand Bangkok.

We had the opportunity to sit down with Daniel Kerr, General Manager of the newly opened Chatrium Grand Bangkok luxury hotel and get his insights on the future of the Thai luxury hospitality industry, the importance of innovation, and Chatrium Grand Bangkok’s pioneering role as the first luxury hotel in Bangkok powered by Aiello Voice Assistant (AVA).

InterContinental Kaohsiung Leads the Way Towards New-Age Luxury with Aiello Voice Assistant (AVA)

InterContinental Kaohsiung Leads the Way Towards New-Age Luxury with Aiello Voice Assistant (AVA)

By implementing AVA, InterContinental Kaohsiung was able to significantly reduce unnecessary labor costs, generate service efficiency and increase their upselling opportunities, leading to higher in-house consumption while creating unforgettable experiences for their guests.
In addition, the hotel is now able to work with new pieces of information about customer preferences and further elevate its offerings.

Hotel Indigo partners with Aiello and creates an exceptional guest experience in Alishan

Hotel Indigo partners with Aiello and creates an exceptional guest experience in Alishan

Taiwan is set to welcome its newest and highest altitude international hotel next March, the Hotel Indigo Alishan. Located in the picturesque region of Alishan, the hotel offers guests a unique blend of modern luxury and natural beauty.

Aiello is proud to partner with the Hotel Indigo Alishan to implement its Voice AI technology, Aiello Voice Assistant (AVA), in the hotel’s guest experience.

Taoyuan Binkun Women’s and Children’s Hospital is the First Hospital to Augment Patient Care with Aiello Voice Assistant (AVA)

Taoyuan Binkun Women's and Children's Hospital is the First Hospital to Augment Patient Care with Aiello Voice Assistant (AVA)

AI-driven patient care is here! Aiello is at the forefront of digital transformation with voice AI technology in Hospitality. It has now entered Healthcare. At Aiello, we aim to leverage what we have learned from hospitality to benefit other industries. What led us to diversify into healthcare?