The leading AI solutions brand Aiello has partnered with Capella Taipei, under the acclaimed Capella Hotels and Resorts brand, to celebrate the grand opening of its first property in Taiwan. Each of the 86 guest rooms and suites at Capella Taipei is now equipped with the Aiello Voice Assistant (AVA), offering an unparalleled guest experience powered by cutting-edge AI technology. This collaboration not only underscores Capella Taipei’s innovative vision in smart hospitality but also reinforces Aiello’s leadership in the luxury hospitality market, showcasing the transformative potential of AI in elevating guest satisfaction and operational efficiency.
Category Archives: Success Stories_EN
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Millennium Hotels and Resorts Partners with Aiello to Revolutionize Hospitality with AI Voice Technology
13
Nov
Nov
Aiello partners with Millennium Hotels and Resorts (MHR) to deploy Aiello Voice Assistant (AVA) in six MHR properties across Singapore and Thailand, aiming to set new standards in hospitality. From top left to bottom right: Saurabh Prakash, Interim Chief Operating Officer & Chief Commercial Officer, MHR; Ke-Vin Lim, Head of Group Innovation, CDL; Andy Tan, Senior Vice President, Global Sales and Partnerships, MHR; Pjey Mayandi, General Manager of M Social Hotel Phuket, MHR.
Success Stories_EN
Orchard Hotel Singapore Sets New Standard in Hospitality Excellence with the Introduction of Aiello Voice Assistant (AVA)
08
Jul
Jul
Singapore, June 2024 – Aiello is excited to announce the introduction of its cutting-edge Aiello Voice Assistant (AVA) to the Singapore hospitality market, debuting exclusively at The Orchard Hotel Singapore. This AI-powered device connects guests with hotel staff and provides data-driven insights to enhance customer service and streamline operations. As AVA makes its first appearance […]
Success Stories_EN
Prince Smart Inn Miyazaki unveils Aiello Voice Assistant, aiming to redefine guest experience with AI technology
02
Apr
Apr
Prince Smart Inn, known for its smart hotel design, has locations in popular tourist destinations such as Tokyo, Osaka, and Kyoto. Part of the Prince Hotels & Resorts, the Miyazaki branch opened to much fanfare on February 20th. It incorporates Aiello Voice Assistant (AVA), which is powered by AI, to further advance the hotel’s […]
11
Mar
Mar
With this integration, M Social Phuket intends to streamline its operations and enhance the overall satisfaction of its clientele. Thailand-based hotel M Social Phuket has upgraded its guest experience by integrating Aiello’s Voice artificial intelligence (AI) technology, AVA, into its operations. This integration forms part of the hotel’s plans to improve operational efficiency and enhance […]
Success Stories_EN
Hyatt Centric Victoria Harbour Hong Kong debuts cutting-edge AI Voice Assistant for a Premier Customer Experience
18
Jan
Jan
Hyatt Centric Victoria Harbour Hong Kong, situated in the North Point district, enjoys an excellent geological location granting each room captivating views of Victoria Harbour, complemented by elegant and stylish décor. Recently, the hotel has elevated its offerings by integrating Aiello’s AI Voice Assistant (AVA) into its services, providing guests with a unique and interactive […]
Success Stories_EN
Aiello partners with Hotel Indigo Hakone Gora to present Japanese culture with AI technology
31
Oct
Oct
Aiello proudly announces that Hotel Indigo Hakone Gora has become the fifth hotel partner in Japan to streamline its operations with Aiello Voice Assistant (AVA). In this era of technology adoption, smart AI solutions have emerged as a favorite among operators in the hospitality industry. By using cutting-edge Voice AI technology, hotels can create unforgettable […]
30
May
May
ASAI Hotels, based in Thailand, has announced a partnership with Aiello to introduce the cutting-edge Aiello Voice Assistant (AVA) to ASAI Kyoto Shijo, located in the heart of historic Kyoto. The hotel welcomes guests from all over the world, offering a unique experience immersed in Japanese culture and aesthetics. ASAI Kyoto Shijo and Aiello aim […]
24
Apr
Apr
The partnership with GION ELITE TERRACE hotel marks the first introduction of Aiello Voice Assistant (AVA) in Japan.
07
Jan
Jan
We had the opportunity to sit down with Daniel Kerr, General Manager of the newly opened Chatrium Grand Bangkok luxury hotel and get his insights on the future of the Thai luxury hospitality industry, the importance of innovation, and Chatrium Grand Bangkok’s pioneering role as the first luxury hotel in Bangkok powered by Aiello Voice Assistant (AVA).
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