A rundown of customer-centric strategies that do both – increase guest satisfaction and allow your staff to spend meaningful time with your guests.
Author Archives: Aiello AI
21
Jun
Jun
Uncover Asia’s most innovative hotels, where cutting-edge concepts and groundbreaking tech redefine hospitality for unforgettable guest experiences.
20
Jun
Jun
Manage your hotel’s online reputation effectively, transform negative reviews into loyalty points and build trust in your brand in these six steps!
20
Jun
Jun
Aiello Voice Assistant (AVA), the ChatGPT-powered hotel AI, transforms stays in 10,000 rooms, and elevates guest service with advanced Q&A capabilities!
Media News
Aiello Voice Assistant (AVA) now integrates with ChatGPT and hits the milestone of 60 hotels worldwide
19
Jun
Jun
Aiello’s AVA Voice Assistant expands to over 60 hotels, integrating ChatGPT for advanced language capabilities. Discover this industry-first innovation!
30
May
May
Find a balance between cutting hotel costs and maintaining quality. Here are 3 strategies to optimize costs without compromising on service.
25
May
May
PBX phone systems have been with hoteliers for over a century. What has changed in PBX systems since then, and how to find the best fit for your hotel?
Success Stories_EN
Taoyuan Binkun Women’s and Children’s Hospital is the First Hospital to Augment Patient Care with Aiello Voice Assistant (AVA)
02
Aug
Aug
AI-driven patient care is here! Aiello is at the forefront of digital transformation with voice AI technology in Hospitality. It has now entered Healthcare. At Aiello, we aim to leverage what we have learned from hospitality to benefit other industries. What led us to diversify into healthcare?
14
Jul
Jul
7 cities, 2 weeks , 11 interviews
Our team went around Taiwan to interview some of our top hotel clients while capturing the conversations on video.
We’re delighted to be working with such forward-thinking industry leaders, and can’t wait to share the full interviews with you very soon. Catch a glimpse of what they had to say after onboarding Aiello Assistant.
Blog_EN
Data is King: Using Aiello Voice Assistant as the Best Source of Insights on Your Hotel Business
13
Jul
Jul
A ton of effort goes into making your guests feel special. You go the extra mile to put together a personalized welcome basket with assorted chocolates; buy specialty coffee beans from local roasters; add the touch of luxury with silk pillowcases and fluffy robes. How can you know if all that extra work truly impresses your customers?