In an era marked by digital transformation and escalating demands for sustainability and corporate social responsibility (CSR), the hospitality industry faces a pivotal opportunity to redefine its operational and strategic frameworks. To bolster Environmental, Social, and Governance (ESG) and CSR objectives, Terence Ronson, a hospitality professional, technology consultant, public speaker and inventor, offers a strategic […]
Tag Archives: digital transformation
16
Jan
Jan
The hospitality and tourism industry is a vast sector that includes all the economic activities that directly or indirectly contribute to, or depend upon, travel and tourism. It is constantly evolving, with new trends emerging every year. For this article, we gazed into a crystal ball and saw five key trends that are shaping the […]
11
Dec
Dec
Imagine you’ve just stepped into Marina Bay Sands and you breezed through a check-in powered by facial recognition technology. Or, while you’re at M Social Singapore, your app-ordered room service is delivered promptly by a robot. These might have sounded a bit far-fetched a decade ago. But the hotel industry has been undergoing a technological […]
02
Nov
Nov
The landscape of travel and hospitality is experiencing a resurgence following the challenges of the COVID-19 pandemic. As consumers show an increased appetite for travel, the hospitality industry is on the path to recovery. However, evolving guest expectations, operational optimization, and revenue recovery remain critical challenges that require adaptation and innovation. Here are five transformative […]
10
Oct
Oct
The hospitality industry perpetually seeks avenues to heighten guest experiences and streamline operations. An eminent development sparking conversations within the sector is the integration of artificial intelligence (AI) technology. Particularly, the release of GPT-3.5 has propelled this trend to new heights. In this article, we will delve into the transformative impact of AI within the […]
06
Oct
Oct
Yes, yes, yes the contemporary tech systems the hospitality industry has been waiting for are available now and offer incredible open-ended solutions… ready for implementation. Data, digital, gross revenue to net revenue to profit contribution, and BI, it is all there against very favorable SaaS pricing…a dream come true for all hoteliers. So why is […]