Aiello partners with Millennium Hotels and Resorts (MHR) to deploy Aiello Voice Assistant (AVA) in six MHR properties across Singapore and Thailand, aiming to set new standards in hospitality. From top left to bottom right: Saurabh Prakash, Interim Chief Operating Officer & Chief Commercial Officer, MHR; Ke-Vin Lim, Head of Group Innovation, CDL; Andy Tan, Senior Vice President, Global Sales and Partnerships, MHR; Pjey Mayandi, General Manager of M Social Hotel Phuket, MHR.
Tag Archives: Aiello Voice Assistant
09
Apr
Apr
Now that the pandemic is over and the global economy is improving, people are starting to travel again, many for the first time in years. The hotel room that they encounter today will likely be different from what they experienced some time ago. Before, travelers had to make all requests and queries manually, either by […]
29
Mar
Mar
The Thai hotel industry is experiencing a resurgence in 2024 as tourists gradually return after the pandemic. Economic improvements and visa exemptions offered by the Thai government are driving this increase in visitors. As a result, hotel operators are employing innovative strategies to attract and accommodate these tourists and meet the demands of evolving lifestyles. […]
11
Mar
Mar
When considering different products at a grocery store, consumers will always pick the superior item over the inferior one. Unfortunately, businesses don’t always have this same luxury. In most cases, they will already have a solution in use, so they cannot easily choose an alternative that is better. Enterprises, in short, are beholden to the […]
AVA, Blog_EN, TMS
How Aiello’s Postpartum Care Solutions Can Help Maternity Centers Automate Tasks and Deliver Better Services
22
Feb
Feb
Maternity centers and postpartum hotels have an important mission: To provide quality healthcare, comfort, and rest to new mothers. Most doctors, nurses, and aides at such facilities believe that this is accomplished through execution: They must strive to deliver services and treatment to the best of their abilities and expertise. But execution is only one […]
11
Jan
Jan
When using generative artificial intelligence (AI), the technology can almost seem magical. The user prompts it with some kind of input and out comes the exact output he is looking for in a matter of seconds. Because the technology works so seamlessly, users often don’t bother to find out how it works under the hood. […]
02
Jan
Jan
Voice assistants have come a long way since their inception in the early 1960s. The first voice assistant was IBM’s Shoebox device, which could understand 16 words and 9 digits. Since then, voice assistants have evolved through four distinct eras: Origin, Pre-modern, Modern, and Smart Speaker Revolution. The modern era began with the launch of […]
11
Dec
Dec
Imagine you’ve just stepped into Marina Bay Sands and you breezed through a check-in powered by facial recognition technology. Or, while you’re at M Social Singapore, your app-ordered room service is delivered promptly by a robot. These might have sounded a bit far-fetched a decade ago. But the hotel industry has been undergoing a technological […]
23
Nov
Nov
When it comes to working, most people think it is black-or-white: You either report to the office or telecommute from home. In the wake of the pandemic, a third trend has emerged: work from hotel. With remote workers eager to travel after lockdowns, they now frequently combine a vacation with work. This trend is changing […]
21
Oct
Oct
The workforce is facing the Great Resignation, and one of the hardest hit industries is hospitality. With employees increasingly preferring remote or hybrid setups, there are fewer job-seekers willing to work on-site at a hotel. As these preferences will not change anytime soon, hotel leaders and HR professionals cannot continue how they were recruiting and […]