A ton of effort goes into making your guests feel special. You go the extra mile to put together a personalized welcome basket with assorted chocolates; buy specialty coffee beans from local roasters; add the touch of luxury with silk pillowcases and fluffy robes. How can you know if all that extra work truly impresses your customers?
Category Archives: Blog_EN
Explore trending stories, analysis, and updates on a wide range of topics related to AI and the hospitality industry.
Aiello Inc. is proud to announce a partnership with MVI Systems Ltd., a leading provider of IPTV-based entertainment solutions for hotels, hospitals, and enterprises.
For most people, staying in a hotel is a unique experience of changing their environment. During this time, the guests are more willing to purchase extra services to elevate their travel experience.
Travelers are not looking for travel recommendations in a hotel anymore. In fact, most modern guests use Google search or social media like Instagram, to plan their trip.
So, how can a hotel win back guests’ attention in this day and age?
Vic Shen, the founder of Aiello, has established the company as a key player in the market by focusing on areas where larger tech companies were not investing heavily.
Aiello Voice Assistant was officially deployed in all 255 rooms at Silks Place Tainan at the beginning of 2021. So what convinced Rebecca Lee, the General Manager to opt in for AVA at her hotel? Find out in this in-depth look into the decision-making process and the innovative features and benefits that made AVA the best choice for the hotel.”
Key Focus Conversational AI is transforming the way we interact with intelligent machines and applications at breakneck speed and completely revolutionizing industries such as finance, retail, and healthcare. Over the last three years, interest in Conversational AI is in ascendance and the market is now estimated to be worth $5.1 billion and forecasted by Data Bridge to […]
Aiello announced this week that it has closed its Pre-Series A funding round, bringing the total funding amount to USD$ 7M since the company was established in 2019. Founder and CEO of Aiello Vic Shen tells Meet Global that overseas customers have come to them for business, including companies from UK, Australia, Japan, Southeast Asia, and China.
If your company meets customers face-to-face or on the field, this isn’t for you.
But if, like many others now, 80% or so of your interactions with leads and clients go through some form of email, phone or videocall, you might want to have a look at Natural Language Technologies.
Even before the pandemic and the acceleration of digital adoption, Natural Language global market was expected to grow at a yearly 20% rate to reach USD 35 billion in 20262. And it won’t be slowing down, as each breakthrough in this field easily translates into market-ready solutions, and business outcomes can efficiently be measured.
Last Updated: June 1, 2025 Aiello Inc. and its subsidiaries, including Aiello International Taiwan Co., Ltd., Aiello International Singapore Pte. Ltd., Aiello International (Thailand) Co., Ltd., and Aiello International Japan Co., Ltd. (collectively referred to as “we,” “our,” or “us”), are committed to protecting your privacy. This Aiello Privacy Policy explains how we collect, use, […]