Category Archives: Blog_EN

Explore trending stories, analysis, and updates on a wide range of topics related to AI and the hospitality industry.

Aiello Voice Assistant (AVA) Transforms Hotels with 24/7 AI Concierge Service

Aiello Voice Assistant (AVA) Transforms Hotels with 24/7 AI Concierge Service

Get a behind-the-scenes look at one of Taiwan’s most promising companies, Aiello, through an interview with its CEO Vic Shen. As part of the United Daily News’ “Invisible Champions” series, uncover the inspiring stories of the rising stars in Taiwan’s business landscape. These companies, although not yet household names, are making their mark and have the potential to become the next big success story like TSMC.

How to Handle Labor Shortages in the Hotel Industry

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Tourism demand is increasing globally as COVID-19 ends, and Japan’s relaxed border measures bring more inbound tourists. The hotel industry faces a manpower shortage problem again, and digital transformation is seen as a solution to the labor shortage issue. This article examines the post-COVID labor shortage in the hotel industry and the practical use of DX to address it.

How AI Enhances Hotel Guest Experience Through Innovative Technologies

How AI Enhances Hotel Guest Experience Through Innovative Technologies

In order to remain competitive, hotels must continually seek out new solutions and innovations. AI solutions, especially those in Voice AI and Virtual AI Assistants, provide exciting new ideas and services to many levels of hospitality – providing benefits to front of house, behind the scenes, and directly to the guests themselves.

Aiello Inc. Raises US$5.8M to Expand Its Voice AI Solutions Internationally 

台湾のAiello(アイエロ)が音声AIソリューションの海外展開に向けて580万ドルを調達

Aiello, a leading Natural Language Processing and Voice AI startup, announced it has raised US$5.8M in a Series Pre-A+ funding round led by two major institutional investors, JAFCO Asia and Wistron Corporation. The existing investor Cornerstone Ventures also participated in the round. Aiello has raised a total of over US$10 million in funding since its inception four years ago. 

What are Guests Looking for in a Luxury Hotel Today?

What are Guests Looking for in a Luxury Hotel Today?

Modern luxury travelers strive for experiences. They want to share stories with their audience, garnished with images of their trip that make others feel inspired and frankly, a little jealous. Other than having more sophisticated tastes and desires, guests are also more selective regarding where and how they spend time and money.
In this article, we will explore what makes luxury travelers tick in this day and age.