Get ready for Vocol AI! The creators of the hotel AI concierge AVA, are launching an GPT-3-based SaaS platform for corporate teams in 2023.
Category Archives: Blog_EN
Explore trending stories, analysis, and updates on a wide range of topics related to AI and the hospitality industry.
16
Feb
Feb
In just five days, ChatGPT has made history with one million users and capabilities that the world has never seen before. We sat down with academics and industry experts to uncover what makes this language model so revolutionary and wander forward to explore its future applications.
Media News
Making a mark in the hotel industry: AVA cuts customer service handling time by 500 hours!
15
Feb
Feb
AI-powered smart assistants are revolutionizing the hotel industry. See how InterContinental Kaohsiung saved 500 hours of call handling time!
02
Feb
Feb
Get a behind-the-scenes look at one of Taiwan’s most promising companies, Aiello, through an interview with its CEO Vic Shen. As part of the United Daily News’ “Invisible Champions” series, uncover the inspiring stories of the rising stars in Taiwan’s business landscape. These companies, although not yet household names, are making their mark and have the potential to become the next big success story like TSMC.
18
Jan
Jan
Explore ways how the hospitality industry can improve the current problems such as manpower shortage through digital transformation in the post-pademic era.
10
Jan
Jan
Tourism demand is increasing globally as COVID-19 ends, and Japan’s relaxed border measures bring more inbound tourists. The hotel industry faces a manpower shortage problem again, and digital transformation is seen as a solution to the labor shortage issue. This article examines the post-COVID labor shortage in the hotel industry and the practical use of DX to address it.
09
Jan
Jan
In this article we introduce five high-tech hotels in Japan that caught our attention. We focus on how technology is used in each hotel to solve the most pressing issues in the hotel industry.
02
Jan
Jan
In order to remain competitive, hotels must continually seek out new solutions and innovations. AI solutions, especially those in Voice AI and Virtual AI Assistants, provide exciting new ideas and services to many levels of hospitality – providing benefits to front of house, behind the scenes, and directly to the guests themselves.
04
Oct
Oct
Aiello, a leading Natural Language Processing and Voice AI startup, announced it has raised US$5.8M in a Series Pre-A+ funding round led by two major institutional investors, JAFCO Asia and Wistron Corporation. The existing investor Cornerstone Ventures also participated in the round. Aiello has raised a total of over US$10 million in funding since its inception four years ago.
28
Sep
Sep
Modern luxury travelers strive for experiences. They want to share stories with their audience, garnished with images of their trip that make others feel inspired and frankly, a little jealous. Other than having more sophisticated tastes and desires, guests are also more selective regarding where and how they spend time and money.
In this article, we will explore what makes luxury travelers tick in this day and age.