Aiello team went to HCJ 2023! Read on to discover the best of Japan’s hospitality and food service industry at the largest hospitality trade show in Japan.
Author Archives: Alex
17
Feb
Feb
Get ready for Vocol AI! The creators of the hotel AI concierge AVA, are launching an GPT-3-based SaaS platform for corporate teams in 2023.
16
Feb
Feb
In just five days, ChatGPT has made history with one million users and capabilities that the world has never seen before. We sat down with academics and industry experts to uncover what makes this language model so revolutionary and wander forward to explore its future applications.
Media News
Making a mark in the hotel industry: AVA cuts customer service handling time by 500 hours!
15
Feb
Feb
AI-powered smart assistants are revolutionizing the hotel industry. See how InterContinental Kaohsiung saved 500 hours of call handling time!
02
Feb
Feb
Get a behind-the-scenes look at one of Taiwan’s most promising companies, Aiello, through an interview with its CEO Vic Shen. As part of the United Daily News’ “Invisible Champions” series, uncover the inspiring stories of the rising stars in Taiwan’s business landscape. These companies, although not yet household names, are making their mark and have the potential to become the next big success story like TSMC.
07
Jan
Jan
We had the opportunity to sit down with Daniel Kerr, General Manager of the newly opened Chatrium Grand Bangkok luxury hotel and get his insights on the future of the Thai luxury hospitality industry, the importance of innovation, and Chatrium Grand Bangkok’s pioneering role as the first luxury hotel in Bangkok powered by Aiello Voice Assistant (AVA).
Success Stories_EN
InterContinental Kaohsiung Leads the Way Towards New-Age Luxury with Aiello Voice Assistant (AVA)
03
Jan
Jan
By implementing AVA, InterContinental Kaohsiung was able to significantly reduce unnecessary labor costs, generate service efficiency and increase their upselling opportunities, leading to higher in-house consumption while creating unforgettable experiences for their guests.
In addition, the hotel is now able to work with new pieces of information about customer preferences and further elevate its offerings.
02
Jan
Jan
In order to remain competitive, hotels must continually seek out new solutions and innovations. AI solutions, especially those in Voice AI and Virtual AI Assistants, provide exciting new ideas and services to many levels of hospitality – providing benefits to front of house, behind the scenes, and directly to the guests themselves.
Success Stories_EN
Hotel Indigo partners with Aiello and creates an exceptional guest experience in Alishan
15
Dec
Dec
Taiwan is set to welcome its newest and highest altitude international hotel next March, the Hotel Indigo Alishan. Located in the picturesque region of Alishan, the hotel offers guests a unique blend of modern luxury and natural beauty.
Aiello is proud to partner with the Hotel Indigo Alishan to implement its Voice AI technology, Aiello Voice Assistant (AVA), in the hotel’s guest experience.
06
Dec
Dec
The long awaited Chatrium Grand Bangkok is now open! On December 7, 2022, it held its official launch event from its prime location in the famous Siam area, already positioning itself as one of the city’s major luxury landmark.