Author Archives: Alex

Voice Assistants vs. Chatbots: Hoteliers are trading Chatbots for Conversational AI, should you too?

Hotel Guest with Ipad

Voice Assistants (VAs) and chatbots have now earned a spot in the tech tool stack of many hotels but choosing the right solution for your hotel is not easy. If you are planning to invest in guest-facing conversational technology, but every option feels the same, this article is for you.