6 Steps to Turn Bad Hotel Reviews into Wins
Manage your hotel’s online reputation effectively, transform negative reviews into loyalty points and build trust in your brand in these six steps!
June 20, 2023
Blog
Explore the latest trends in the hospitality industry!
ChatGPT-powered AVA hotel AI concierge is now live in 10,000 rooms!
Aiello Voice Assistant (AVA), the ChatGPT-powered hotel AI, transforms stays in 10,000 rooms, and elevates guest service with advanced Q&A capabilities!
June 20, 2023
Aiello Voice Assistant (AVA) now integrates with ChatGPT and hits the milestone of 60 hotels worldwide
Aiello’s AVA Voice Assistant expands to over 60 hotels, integrating ChatGPT for advanced language capabilities. Discover this industry-first innovation!
June 19, 2023
10 Proven Ways a Hotel Concierge Can Win Your Guests Over
This article explores the significant role of a concierge and the power of top communication skills in crafting unforgettable experiences for your guests.
June 7, 2023
Aiello Inc.’s Advanced Hotel AI Assistant Debuts in Japan
Aiello Voice Assistant (AVA) is a Taiwanese hospitality AI solution used in 60+ hotel brands across Asia, with over 8,000 rooms. Its debut in Kyoto, Japan has garnered significant attention.
May 31, 2023
3 Ways to Cut Hotel Costs Without Compromising Service Quality
Find a balance between cutting hotel costs and maintaining quality. Here are 3 strategies to optimize costs without compromising on service.
May 30, 2023
Top 8 Green Hotel Design Trends of 2023 Your Guests Will Love
As environmental mindfulness grows, hotels rise to the challenge. Explore 2023’s top 10 green design trends in hospitality!
May 29, 2023
Everything you need to know about PBX phone systems for hotels
PBX phone systems have been with hoteliers for over a century. What has changed in PBX systems since then, and how to find the best fit for your hotel?
May 25, 2023
8 Simple Hotel Welcome Ideas to Make Your Guests Feel at Home
Set the stage for an unforgettable stay with 8 unique hotel welcome concepts, mixing up personalized care, local quirks, and the comfort of home.
May 10, 2023
Voice Assistants vs. Chatbots: Hoteliers are trading Chatbots for Conversational AI, should you too?
Voice Assistants (VAs) and chatbots have now earned a spot in the tech tool stack of many hotels but choosing the right solution for your hotel is not easy. If you are planning to invest in guest-facing conversational technology, but every option feels the same, this article is for you.
April 18, 2023
Reduce front desk calls with these game-changing techniques
High season is right around the corner, and the volumes of inbound tourists are getting back to pre-pandemic numbers, but the staffing levels remain low. Here is what you can do to reduce front desk calls ↓
April 17, 2023
GPT-4 is here – How much better is it, and will it replace your staff?
It’s time to talk about GPT-4. You might have heard that this spanking new language model by OpenAI, outperformed most humans on the bar exam, scoring in the top 10%. Incredible. But, how does it change the game?
April 11, 2023