Explore the latest trends in the hospitality industry!
Aiello’s AVA Voice Assistant expands to over 60 hotels, integrating ChatGPT for advanced language capabilities. Discover this industry-first innovation!
This article explores the significant role of a concierge and the power of top communication skills in crafting unforgettable experiences for your guests.
Aiello Voice Assistant (AVA) is a Taiwanese hospitality AI solution used in 60+ hotel brands across Asia, with over 8,000 rooms. Its debut in Kyoto, Japan has garnered significant attention.
Find a balance between cutting hotel costs and maintaining quality. Here are 3 strategies to optimize costs without compromising on service.
As environmental mindfulness grows, hotels rise to the challenge. Explore 2023’s top 10 green design trends in hospitality!
PBX phone systems have been with hoteliers for over a century. What has changed in PBX systems since then, and how to find the best fit for your hotel?
Set the stage for an unforgettable stay with 8 unique hotel welcome concepts, mixing up personalized care, local quirks, and the comfort of home.
Voice Assistants (VAs) and chatbots have now earned a spot in the tech tool stack of many hotels but choosing the right solution for your hotel is not easy. If you are planning to invest in guest-facing conversational technology, but every option feels the same, this article is for you.
High season is right around the corner, and the volumes of inbound tourists are getting back to pre-pandemic numbers, but the staffing levels remain low. Here is what you can do to reduce front desk calls ↓
It’s time to talk about GPT-4. You might have heard that this spanking new language model by OpenAI, outperformed most humans on the bar exam, scoring in the top 10%. Incredible. But, how does it change the game?
Give your guests a voice! Active feedback-seeking can help you create unforgettable experiences and loyal fans. Learn more in this article ↓
Get ready for some exciting news! Aiello Voice Assistant (AVA) will be the first hotel voice AI to integrate ChatGPT technology and apply a multi-model framework to your guest services.