For most people, staying in a hotel is a unique experience of changing their environment. During this time, the guests are more willing to purchase extra services to elevate their travel experience.
Travelers are not looking for travel recommendations in a hotel anymore. In fact, most modern guests use Google search or social media like Instagram, to plan their trip.
So, how can a hotel win back guests’ attention in this day and age?
Conversational AI is transforming the way we interact with intelligent machines and applications at breakneck speed and completely revolutionizing industries such as finance, retail, and healthcare. Over the last three years, interest in Conversational AI is in ascendance and the market is now estimated to be worth $5.1 billion and forecasted by Data Bridge to rise to $46.29 billion by 2028. At Aiello, we are excited to be part of the Conversational AI revolution at such a monumental time in the development of how humans communicate with machines.