Behind the Front Desk: A Look at Popular TMS Solutions
This article is the first in a two-part series comparing and contrasting TMS solutions, especially those popular in Asia Pacific. What is a TMS? The
September 15, 2023
Blog
Explore the latest trends in the hospitality industry!
7 Benefits of Implementing Hotel Automation and How It Helps Backend Operations
Hotel automation is a process of offloading repetitive manual tasks from staff to technology. Whether it is streamlining daily tasks of guest-facing departments or at the backend, automation simplifies hotel operations and helps your teams work together like a well-oiled machine.
August 28, 2023
Transitioning from Pen to Platform: Aiello TMS is the Next Step in Hotel Task Management
Discover enhanced hotel efficiency through Aiello TMS—a tailored digital solution revolutionizing task management for fewer errors and elevated guest satisfaction.
August 9, 2023
How to Boost Guest Satisfaction and Help Your Team (+ Examples)
A rundown of customer-centric strategies that do both – increase guest satisfaction and allow your staff to spend meaningful time with your guests.
August 1, 2023
Aiello shines at the “Taiwan AI Awards 2023” with its outstanding Voice AI technology
Taipei – Aiello, an innovative startup based in Taiwan, has achieved remarkable success at the “Taiwan AI Awards 2023”. The achievement demonstrates Aiello’s exceptional performance
July 3, 2023
Aiello upgrades Task Management System; adds customizable templates and powerful analytics
Aiello launches TMS 2.0, an upgraded Task Management System for hotels, with advanced features to streamline operations and enhance guest experiences.
June 30, 2023
The 11 Most Innovative Hotels in Asia That Will Blow Your Mind!
Uncover Asia’s most innovative hotels, where cutting-edge concepts and groundbreaking tech redefine hospitality for unforgettable guest experiences.
June 21, 2023
6 Steps to Turn Bad Hotel Reviews into Wins
Manage your hotel’s online reputation effectively, transform negative reviews into loyalty points and build trust in your brand in these six steps!
June 20, 2023
ChatGPT-powered AVA hotel AI concierge is now live in 10,000 rooms!
Aiello Voice Assistant (AVA), the ChatGPT-powered hotel AI, transforms stays in 10,000 rooms, and elevates guest service with advanced Q&A capabilities!
June 20, 2023
Aiello Voice Assistant (AVA) now integrates with ChatGPT and hits the milestone of 60 hotels worldwide
Aiello’s AVA Voice Assistant expands to over 60 hotels, integrating ChatGPT for advanced language capabilities. Discover this industry-first innovation!
June 19, 2023
10 Proven Ways a Hotel Concierge Can Win Your Guests Over
This article explores the significant role of a concierge and the power of top communication skills in crafting unforgettable experiences for your guests.
June 7, 2023
Aiello Inc.’s Advanced Hotel AI Assistant Debuts in Japan
Aiello Voice Assistant (AVA) is a Taiwanese hospitality AI solution used in 60+ hotel brands across Asia, with over 8,000 rooms. Its debut in Kyoto, Japan has garnered significant attention.
May 31, 2023