Explore the latest trends in the hospitality industry!
Travel remains a top priority as people continue to ring-fence their budgets and invest discretionary spend in leisure trips, with Asia poised to play a
The journey into the personalized world of guest experiences begins with AI’s ability to parse through and make sense of the deluge of data generated
When considering different products at a grocery store, consumers will always pick the superior item over the inferior one. Unfortunately, businesses don’t always have this
In an era marked by digital transformation and escalating demands for sustainability and corporate social responsibility (CSR), the hospitality industry faces a pivotal opportunity to
In today’s digital era, it’s evident that advancements in technology are reshaping various aspects of our lives, including business travel. From AI to machine learning,
Our weekly selection of favorite reads on hospitality industry trends, hotel tech, market trends, events and more!
Maternity centers and postpartum hotels have an important mission: To provide quality healthcare, comfort, and rest to new mothers. Most doctors, nurses, and aides at
The revolving door at the entrance of many hotel lobbies is an apt metaphor: Many such businesses are suffering from poor staff retention. Newly hired
Most people do not associate teamwork with traditional businesses like hospitality. The general assumption is that hotel operations are so cut-and-dry that collaboration is minimal
The hospitality and tourism industry is a vast sector that includes all the economic activities that directly or indirectly contribute to, or depend upon, travel
Improving housekeeping operations is not just about maintaining hotel cleanliness and ensuring guest comfort—it is also about providing support to the front-line staff. The behind-the-scenes
When using generative artificial intelligence (AI), the technology can almost seem magical. The user prompts it with some kind of input and out comes the