Boost Your Team’s Productivity

Aiello Task Management System Pro​

A fully customizable and intelligent platform that boosts staff productivity, optimizes operational efficiency, and delivers actionable insights..

Boost Your Team’s Productivity with Smarter Task Management

Task Management System Pro

A fully customizable and intelligent platform that boosts staff productivity, optimizes operational efficiency, and delivers actionable insights.

Key Benifits

Aiello TMS Pro streamlines hotel operations by consolidating and analyzing all task details and statuses—delivering measurable impact.

Reduced internal messages and calls by

56%

Automated in-room service requests by

90%

Eliminated repetitive communication time by

83%

Your team's trusted task partner
Optimized Task Flow.
Maximum Efficiency.

Automate task assignment, track progress in real time, and centralize all requests on one platform. Enable smooth teamwork with comments and instant updates.

Unlock Insights.
Elevate Guest Experience.

Capture and analyze data from every touchpoint—guest requests to internal operations—building a powerful property-wide intelligence hub. With a visual dashboard, gain real-time insights to anticipate needs, enhance service, and uncover new business opportunities.

Tailored Workflows.
Seamless Operations.

Build fully customizable workflows, manage teams with ease, and control user access to fit your exact operational needs. Seamless integration with voice assistants, PABX, PMS, and third-party systems ensures smooth, connected performance across your property.

Stay on Top of Every Task, Anytime​

Accessible via desktop and mobile, our staff app ensures every request is tracked in real time. Smart notifications deliver only relevant tasks to the right team member—clear, fast, and never missed.

Tasks That Find the Right People

Users can join multiple teams and receive only task notifications relevant to their role, ensuring clear and targeted communication. Bye Bye Messengers, Walkie-Talkies, and Paperwork.

Trusted by Leading Hotels Worldwide

"Aiello TMS Pro has significantly enhanced our internal communication and operational efficiency. As a result, our team members now have more time to develop their skills, refine their roles, and take on cross-department rotations to explore new areas."

Regent Taipei,
Taiwan

"With task assignments and guest requests all centralized in one system, coordination between teams has significantly improved. This not only streamlines internal workflows but also enables our staff to respond more quickly and accurately."

Ski Resort, Hokkaido
Japan

"Aiello TMS Pro automates both guest requests and internal task management, while analyzing data to generate insightful reports. The integration with Opera PMS is especially valuable."

Rebecca Lee
General Manager of Silks Place Tainan, Taiwan

FAQs

How does Aiello TMS Pro support hotel-specific customization?

Aiello TMS Pro lets hotels create custom workflow templates for any task or team, making it easy to fit any structure. It also supports cross-department workflows to ensure seamless coordination and accountability.

How long does it take to launch Aiello TMS Pro?

Implementation takes 2 weeks to 3 months, depending on task complexity and system integrations. The process includes data setup (rooms, teams, task templates) and staff training, led by a dedicated consultant to ensure a smooth rollout.

What is the pricing model for Aiello TMS Pro?

Aiello TMS Pro uses a subscription model based on room count. With modular Aiello One services, hotels pay only for the features they need—making it flexible and scalable.

Smarter Operations. Stronger Teams.

Built for your workflow, not the other way around. Customize tasks, boost productivity, and empower your team to grow

Happy Staffs, Happier Guests!

Smarter Operations.
Stronger Teams.

Built for your workflow, not the other way around. Customize tasks, boost productivity, and empower your team to grow.

Happy Staffs, Happier Guests!