会話がビジネスを変える——対話型AI市場、2028年に4.6兆円規模
Conversational AI is moving from novelty to necessity. Breakthroughs in NLU, speech recognition/synthesis and edge hardware now enable human-like, low-latency interactions, driving adoption across finance, retail, education and more. With today’s market at $5.1B and projected to hit $46.29B by 2028 amid strong VC momentum, this piece outlines what changed, why demand is surging, real deployments and tangible benefits—lower costs, higher efficiency, experience-led growth—and how Aiello is building the next wave of voice-first CX.