Aiello Voice Assistant (AVA) | Customer Stories (Highlights)

"We definitely see the benefit for our guest experience, as well as for hotel operator to smoothen processes and generate more efficiency in the back of the house, and more ROI for our owners," ~Robbert Manussen, IHG Area General Manager, Taiwan

7 cities, 2 weeks , 11 interviews..

Conversational AI done right goes far beyond improving guest experience and can be a real game changer for hotels. Our team went around Taiwan to interview some of our top hotel clients while capturing the conversations on video.


InterContinental Kaohsiung

Formosan Naruwan Hotel & Resort Taitung 

Lan Kwai Fong Garden Hotel


Golden Tulip Fab Hotel

Le Méridien Taipei

La Vida Hotel

Rich-Sunshine Inn

The Westin Yilan Resort

Golden Tulip RS Boutique Hotel

Silks Place Tainan

We’re delighted to be working with such forward-thinking industry leaders, and can’t wait to share the full interviews with you very soon. Catch a glimpse of what they had to say after onboarding Aiello Assistant.

Keen to learn more about what we do at Aiello? Drop us a message at to kickstart your data transformation with voice AI! 

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