Aiello Intelligent Voice Assistant for Hospitality
Our AI Assistant, specially created for the hotel industry, uses Voice and NLP technology to create new interactions with guests and provide enhanced services. With data-driven back-end services, our assistant provides valuable insights for hotels to better understand their guests and streamline their operations.
I am sleek, elegant and super smart!
Aiello is a hospitality expert
Aiello understands what travelers needs and the problems they face. Our AI has been specially developed and trained to match how guests think, feel and interact.
Basic functions
Time
Set alarm
International time
Weather
Facility inquiry
What’s the Wi-Fi password?
Where and when is breakfast?
Where’s the gym?
When is check-out time?
Housekeeping
Welcome mode
Cleaning & Make up
Bring water or fresh towels
Customer complaints and messages
Instant call
Front desk call
Room call
Emergency call
Area Search and Recommendations.
Are you still asking the front desk for local recommendations? Time to ask AI!
Transportation information
Bus, trains, subway, parking lot
Food recommendations
American cuisine, Japanese cuisine, great food in the area, bars
Tourist spot recommendations
Tourist areas, scenic areas, fun places to visit
Local conveniences
Convenience store, post office, bank, hairdressers
Back-end Digital Management System
Our online guest management platform is able to see the Wi-Fi and power outage status of each Aiello SPOT setup in the rooms, as well as the check-in and check-out status, do not disturb and cleaning status.
An overview of all the housekeeping tasks required for each guest is accessible through our platform. Requests for in-room services, messages and customer complaints can all be viewed online and anywhere, including the time at which the request was placed, which staff member was assigned to it, and the completion time.
Hotel staff can push any message to one or multiple devices. Messages appear on the device screen, and can be customized to a room, or a specific group.
Serial number, MAC, network online status, room number and software and firmware version can all be viewed in real time. System updates are automatically carried out through the cloud.
4 different levels of permissions are available. Each level grants a different access to the platform with different available data. Unlimited login accounts.
Data Services
Applying big data analysis to voice conversations allows you to deeply understand your customers, isolate business strengths, and make more informed business decisions.
Built-in KKBOX music library for unlimited listening pleasure
Enjoy KKOX's most popular playlists, and use to listen to the latest hits.
AIOT room voice control
Create an unmatched hotel experience with voice control
Lightning
Control all the lights in the room, or try out morning and night modes
Air conditioning
Adjust the temperature or turn on/off, just by saying “I’m so cold!”
Curtains
Open/close the curtains and blinds, or add them to good morning and good night modes for automatic adjustment
TV
Choose TV channels, adjust volume or just say what program you want to watch!
We work with many internationally renowned hotels that chose to engage in AI digital transformation!
The Silks Place Tainan, The Walden Yilan, Swiio Hotel Daan, Hotel Cham Cham Taipei and many more are all using our services. We are now expanding operations to Singapore and Japan.
What Aiello has achieved so far....
The number of services we offer has soared, and we have accumulated an astronomical amount of data in this time. We are now preparing to step into the international market.
In Taiwan & SEA
Contract Ready
Per Year
Per Year
Product information
Screen
5.5HD / Multi-Touch
Speaker
2*2.5W Stereo Speakers
Input and output
Micro USB (Debug Port)
DC power and AUX out
CPU
64-bit Quad-core A35 up to 1.5GHz
Bluetooth
Bluetooth® 4.2
WiFi
IEEE 802.11 a/b/g/n/ac (2.4GHz + 5GHz)
Wake-Up-Word
小美犀/Hello AI
Dimensions
145.1 x 74.59 x 78.04 (mm)
Authentication
CCC、SRRC、NCC、BSMI
Microphone
4 * mic linear microphone array
Voltage
9V / 1.5A
Transducer
Input AC 100-240V, output 9V/2A(TW) 9W/1.5A(CN)
You just need power and stable Wi-Fi,
our AI takes care of the rest!
Book a demo
Interested in our solutions? Please contact us to schedule a demo of Aiello’s products.