Voice assistants have greatly improved natural language understanding (NLU). They can recognize various accents, dialects, and even different languages, making them accessible and user-friendly for a global audience .
Soon enough, leading hotel chains may be compelled to rethink the future of in-room phones and entire phone systems on their premises.
In this blog post, we compare and contrast these two options, taking into consideration critical factors such as cost, performance, scalability, reliability, security, privacy, and control.
In this article, we will delve into the transformative impact of AI within the hospitality sector, capitalizing on increasingly sophisticated language models like GPT-3.5 to revolutionize guest experiences and streamline operational workflows.
This shift not only uplifts the stature of every hotel employee on the front lines but also significantly enriches the guest experience.
Every day, hotel staff must juggle a multitude of tasks ranging from guest requests to maintenance issues, all while striving to deliver exceptional service.