

Hotel automation is a process of offloading repetitive manual tasks from staff to technology. Whether it is streamlining daily tasks of guest-facing departments or at the backend, automation simplifies hotel operations and helps your teams work together like a well-oiled machine.

Because employees may have worked with a legacy system for so long, they may tend to work in the same manner even when using new AI solutions. For example, a hotel worker accustomed to pen-and-paper for task management may write an entire paragraph to describe the location of a water spill. They could have saved time by simply taking a photo of the spill in question, a function available in TMS Pro that some may be unaware of.

Patients must search through the pillows and sheets on their bed for wherever their pager is buried, press the button, and wait for a nurse or aide to come. If assistance does not come, the patient will have to go through the exercise again.
