Press & News

Your source for company updates, stories, and announcements.

Press Releases
September 10, 2026

Aiello Partners with NEW CLASSIC JAPAN to Build a Scalable AI-Powered Hotel Operations Model

Aiello has partnered with NEW CLASSIC JAPAN to deploy Aiello One throughout OMOTENASHI HOTEL Tsukamoto Ekimae in Osaka. By unifying phone, web, in-room services, and operational knowledge, the partnership aims to address labor shortages, maintain consistent service quality, and build a hotel operating model that can be rolled out across multiple properties.

July 22, 2026

Aiello Partners with TableCheck to Power AI-Driven Restaurant Reservations

Integration Brings AI Call Agent to Reservation Platform for 24/7 Smart Dining Reservations

May 11, 2026

TMS Pro is Now Even More Convenient with Voice-to-Ticket

This new TMS Pro Staff App update allows staff to create tickets simply by speaking in addition to typing.

May 4, 2026

AI Call Agent’s New SMS & WhatsApp Follow-up Service is Here to Close the Loop

AI Call Agent’s New SMS & WhatsApp Follow-up Service is Here to Close the Loop

April 21, 2026

Aiello Redefines Hotel Guest Services with AI Call Agent and Knowledge Management System

From scattered spreadsheets to one living source of truth One update reaches every guest touchpoint

March 24, 2026

Aiello Partners with LDC Hotels & Resorts to Launch AI Call Agent for Guest Services

Aiello, a specialist in AI natural language models, has partnered with LDC Hotels & Resorts to host the “AI Customer Service Innovation Showcase”.