Press & News

Your source for company updates, stories, and announcements.

March 24, 2026

Aiello Partners with LDC Hotels & Resorts to Launch AI Call Agent for Guest Services

Aiello, a specialist in AI natural language models, has partnered with LDC Hotels & Resorts to host the “AI Customer Service Innovation Showcase”.

March 24, 2026

GuestWeb Upgrades with Enhanced Homepage Customization & Personalization

March 23, 2026

TMS Pro and GuestWeb Now Support Bahasa Indonesia and Vietnamese

March 4, 2026

Hospitality AI Security Upgraded! Aiello Achieves ISO/IEC 27001 International Certification

ISO/IEC 27001 Strengthens Security Foundation for AI Voice Services

December 23, 2025

Aiello Brings Together Global Industry and Academic Leaders to Map the Future of Hospitality

Deep insights into technological innovation, operational practices, and capital strategies to explore the key drivers of AI-powered hospitality transformation.

November 20, 2025

Aiello AI Concierge Officially Integrates with Shiji Infrasys POS

Aiello’s Mobile Concierge GuestWeb and Voice Assistant are now fully integrated with the Shiji Infrasys Point of Sale system, making it easier than ever for hotels to connect in-room guest requests directly to their F&B operations.