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How AI Enhances Hotel Guest Experience Through Innovative Technologies
AVA
January 2, 2023

How AI Enhances Hotel Guest Experience Through Innovative Technologies

In order to remain competitive, hotels must continually seek out new solutions and innovations. AI solutions, especially those in Voice AI and Virtual AI Assistants, provide exciting new ideas and services to many levels of hospitality – providing benefits to front of house, behind the scenes, and directly to the guests themselves.

What are Guests Looking for in a Luxury Hotel Today?
September 28, 2022

What are Guests Looking for in a Luxury Hotel Today?

Modern luxury travelers strive for experiences. They want to share stories with their audience, garnished with images of their trip that make others feel inspired and frankly, a little jealous. Other than having more sophisticated tastes and desires, guests are also more selective regarding where and how they spend time and money. In this article, we will explore what makes luxury travelers tick in this day and age.

Grow Your Brand Value Through Eco-Friendly Hotel Practices
GuestWeb
September 7, 2022

Grow Your Brand Value Through Eco-Friendly Hotel Practices

According to Sustainable Travel Report 2022, 71% of travelers want to make more effort in the next year to travel more sustainably, up 10% from last year. Running an eco-friendly hotel is key to easing the negative impact of the industry but it’s also an important strategy for attracting new clients.

Data is King: Using Aiello Voice Assistant as the Best Source of Insights on Your Hotel Business
AVA
July 13, 2022

Data is King: Using Aiello Voice Assistant as the Best Source of Insights on Your Hotel Business

A ton of effort goes into making your guests feel special. You go the extra mile to put together a personalized welcome basket with assorted chocolates; buy specialty coffee beans from local roasters; add the touch of luxury with silk pillowcases and fluffy robes. How can you know if all that extra work truly impresses your customers?

3 Ways to Upsell in Your Hotel with AI
May 9, 2022

3 Ways to Upsell in Your Hotel with AI

For most people, staying in a hotel is a unique experience of changing their environment. During this time, the guests are more willing to purchase extra services to elevate their travel experience. Travelers are not looking for travel recommendations in a hotel anymore. In fact, most modern guests use Google search or social media like Instagram, to plan their trip. So, how can a hotel win back guests’ attention in this day and age?

Breaking Through the Hotel Talent Crisis: AI-Driven Workforce Management and Operational Transformation in the Post-Pandemic Era
AVA
November 7, 2021

Breaking Through the Hotel Talent Crisis: AI-Driven Workforce Management and Operational Transformation in the Post-Pandemic Era

Today, front-end technology and AI permeate every aspect of life. In hospitality, intelligent tools are being tested and adopted both for elevating guest experience and strengthening back-office support.