Aiello Blog—
Your Destination for Industry Insights, Expert Opinions, and Smart Solutions.

How to Handle Labor Shortages in the Hotel Industry
AVA
January 10, 2023

How to Handle Labor Shortages in the Hotel Industry

Tourism demand is increasing globally as COVID-19 ends, and Japan's relaxed border measures bring more inbound tourists. The hotel industry faces a manpower shortage problem again, and digital transformation is seen as a solution to the labor shortage issue. This article examines the post-COVID labor shortage in the hotel industry and the practical use of DX to address it.

5 High-Tech Hotels in Japan That Attract Guests
January 9, 2023

5 High-Tech Hotels in Japan That Attract Guests

In this article we introduce five high-tech hotels in Japan that caught our attention. We focus on how technology is used in each hotel to solve the most pressing issues in the hotel industry.

How AI Enhances Hotel Guest Experience Through Innovative Technologies
AVA
January 2, 2023

How AI Enhances Hotel Guest Experience Through Innovative Technologies

In order to remain competitive, hotels must continually seek out new solutions and innovations. AI solutions, especially those in Voice AI and Virtual AI Assistants, provide exciting new ideas and services to many levels of hospitality – providing benefits to front of house, behind the scenes, and directly to the guests themselves.

What are Guests Looking for in a Luxury Hotel Today?
September 28, 2022

What are Guests Looking for in a Luxury Hotel Today?

Modern luxury travelers strive for experiences. They want to share stories with their audience, garnished with images of their trip that make others feel inspired and frankly, a little jealous. Other than having more sophisticated tastes and desires, guests are also more selective regarding where and how they spend time and money. In this article, we will explore what makes luxury travelers tick in this day and age.

Grow Your Brand Value Through Eco-Friendly Hotel Practices
GuestWeb
September 7, 2022

Grow Your Brand Value Through Eco-Friendly Hotel Practices

According to Sustainable Travel Report 2022, 71% of travelers want to make more effort in the next year to travel more sustainably, up 10% from last year. Running an eco-friendly hotel is key to easing the negative impact of the industry but it’s also an important strategy for attracting new clients.

Data is King: Using Aiello Voice Assistant as the Best Source of Insights on Your Hotel Business
AVA
July 13, 2022

Data is King: Using Aiello Voice Assistant as the Best Source of Insights on Your Hotel Business

A ton of effort goes into making your guests feel special. You go the extra mile to put together a personalized welcome basket with assorted chocolates; buy specialty coffee beans from local roasters; add the touch of luxury with silk pillowcases and fluffy robes. How can you know if all that extra work truly impresses your customers?