Aiello Voice Assistant (AVA) Transforms Hotels with 24/7 AI Concierge Service
In the past, NLP technology was mainly based on keywords, and the outcome was not good enough for commercial use. But as the AI technology is advancing, the capabilities along with additional use cases of NLP are growing with it. Today, even though NLP technology is still considered a highly demanding investment in terms of resources and development, we are seeing more and more business applications using large open-source language models like BERT or GPT3.
How to Handle Labor Shortages in the Hotel Industry
Tourism demand is increasing globally as COVID-19 ends, and Japan's relaxed border measures bring more inbound tourists. The hotel industry faces a manpower shortage problem again, and digital transformation is seen as a solution to the labor shortage issue. This article examines the post-COVID labor shortage in the hotel industry and the practical use of DX to address it.
