Over the last three years, interest in Conversational AI is in ascendance and the market is now estimated to be worth $5.1 billion and forecasted by Data Bridge to rise to $46.29 billion by 2028.
If your company meets customers face-to-face or on the field, this isn't for you. But if, like many others now, 80% or so of your interactions with leads and clients go through some form of email, phone or videocall, you might want to have a look at Natural Language Technologies.