Aiello Success Stories | Hotel Case Studies

November 13, 2024

Millennium Hotels and Resorts Partners with Aiello to Revolutionize Hospitality with AI Voice Technology

Aiello partners with Millennium Hotels and Resorts (MHR) to deploy Aiello Voice Assistant (AVA) in six MHR properties across Singapore and Thailand, aiming to set new standards in hospitality. From top left to bottom right: Saurabh Prakash, Interim Chief Operating Officer & Chief Commercial Officer, MHR; Ke-Vin Lim, Head of Group Innovation, CDL; Andy Tan, Senior Vice President, Global Sales and Partnerships, MHR; Pjey Mayandi, General Manager of M Social Hotel Phuket, MHR.

AVA

July 8, 2024

Orchard Hotel Singapore Sets New Standard in Hospitality Excellence with the Introduction of Aiello Voice Assistant (AVA)

Our commitment to innovation and exceptional guest experiences is unwavering," said Jacqueline Ho, General Manager at Orchard Hotel Singapore.

AVA

April 2, 2024

Prince Smart Inn Miyazaki unveils Aiello Voice Assistant, aiming to redefine guest experience with AI technology

This implementation allows more immediate responses to customer needs and reduces the frequency of staff answering repetitive questions, thus decreasing the workload.

AVA

March 11, 2024

Thailand’s M Social Phuket integrates Aiello’s Voice AI

With this integration, M Social Phuket intends to streamline its operations and enhance the overall satisfaction of its clientele.

AVA

January 18, 2024

Hyatt Centric Victoria Harbour Hong Kong debuts cutting-edge AI Voice Assistant for a Premier Customer Experience

Guests can effortlessly order in-room dining through voice commands or make reservations for The Farmhouse café and Cruise rooftop restaurant, enjoying international cuisine around the clock.

AVA

October 31, 2023

Aiello partners with Hotel Indigo Hakone Gora to present Japanese culture with AI technology

By using cutting-edge Voice AI technology, hotels can create unforgettable guest experiences without relying so heavily on face-to-face interactions.