7 Technology Trends That Will Define the Hospitality Industry in 2024
These might have sounded a bit far-fetched a decade ago. But the hotel industry has been undergoing a technological revolution, and the pace of change is accelerating. In many ways, technology is shaping the future of hotels and redefining the way they operate and provide services to their guests.
Task Automation with Aiello TMS Pro: Maximizing the Potentials for Higher Value Work
When businesses describe the benefits of their product or service, they often note that it can save time. They take this benefit as self-evident: In their view, all businesses should want to reduce man-hours for certain tasks.
3 Ways Aiello Voice Assistant is Transforming Customer Service for Hotels
Hotels often pride themselves on their white glove service. When a guest goes up to a staff member or the concierge, they will answer any question, concern, or request as promptly as possible. Most hotels feel that this hand-holding is indicative of great customer service.
How to Deal with Staff Shortages in the Hospitality Industry
The workforce is facing the Great Resignation, and one of the hardest hit industries is hospitality. With employees increasingly preferring remote or hybrid setups, there are fewer job-seekers willing to work on-site at a hotel.
