For example, a nurse or aide may efficiently respond to the buzz of a call button to go check up on the patient, who will then explain what they need.
Inadequate retention is more than just a number’s game. Hotels invest a significant amount of resources in every new hire, including everything from recruiting to training.
As anyone in hospitality can tell you, there is nothing further from the truth. Collaboration and teamwork are even more central to hospitality.
The way people consume travel and hospitality services is evolving. There is a rise in demand for immersive and local experiences, coupled with a preference for sustainable and socially responsible practices.
Consumers are accustomed to using voice-enabled devices on their own. They may talk to Apple’s Siri to look up information while driving, or speak to Amazon’s Alexa to activate a particular app.
The behind-the-scenes housekeeping powerhouse plays a key role among hotel departments, making sure the rooms are ready for guests and the front-of-house services can run smoothly.
