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Voice Assistants (VAs) and chatbots have now earned a spot in the tech tool stack of many hotels but choosing the right solution for your hotel is not easy. If you are planning to invest in guest-facing conversational technology, but every option feels the same, this article is for you.
PBX phone systems have been with hoteliers for over a century. What has changed in PBX systems since then, and how to find the best fit for your hotel?
This article explores the significant role of a concierge and the power of top communication skills in crafting unforgettable experiences for your guests.
Discover enhanced hotel efficiency through Aiello TMS—a tailored digital solution revolutionizing task management for fewer errors and elevated guest satisfaction.
Traditionally, hotel employees have communicated and managed workflows through solutions like walkie-talkies, pen and paper, or messaging apps.
To accomplish this goal, we evaluated the strengths and weaknesses of several popular TMS solutions for hotels in Asia Pacific.
When businesses describe the benefits of their product or service, they often note that it can save time. They take this benefit as self-evident: In their view, all businesses should want to reduce man-hours for certain tasks.
The workforce is facing the Great Resignation, and one of the hardest hit industries is hospitality. With employees increasingly preferring remote or hybrid setups, there are fewer job-seekers willing to work on-site at a hotel.
In this blog post, we compare and contrast these two options, taking into consideration critical factors such as cost, performance, scalability, reliability, security, privacy, and control.
