Blog

August 20, 2025

Aiello Voice Translator: A True 5-Star Story of Friction-Free Communication

Aiello Voice Translator helps hotels handle 75 languages, 24/7 coverage, and peak-hour demand—guest-ready and staff-friendly.

Enterprise vs. Consumer AI Voice Assistants: 5 Key Differences

AVA

July 15, 2025

Enterprise vs. Consumer AI Voice Assistants: 5 Key Differences

77% of hotel guests are interested in using automated messaging or chatbots to handle service requests during their stay, and 74% are interested in hotels using AI to better tailor services and offers, such as room pricing or food suggestions and discounts.

Cloud-Based PBX Becomes the New Standard — How Hotels Can Prepare for the Future of Smart Communications

AVA

June 24, 2025

Cloud-Based PBX Becomes the New Standard — How Hotels Can Prepare for the Future of Smart Communications

In the midst of this industry transformation, more and more hotels are realizing that traditional phone systems come with increasing maintenance costs and struggle to meet the demands of real-time communication, intelligent services, and data integration essential to modern operations.

How Large Resort Grew RevPAR During Quiet Season

AVA

May 23, 2025

How Large Resort Grew RevPAR During Quiet Season

Spa bookings were inconsistent. In-room dining had potential but underperformed. Even activities like yoga sessions and floating breakfast barely moved the needle.

April 29, 2025

Is Your Hotel’s Tech Ready for Supply Chain Chaos and Tariff Hikes?

In the hospitality industry, reliable IT systems are essential to delivering outstanding guest experiences.

GuestWeb

March 10, 2025

Introducing Aiello GuestWeb

GuestWeb is a 24/7 AI concierge that delivers hotel information, answers guest inquiries, and connects seamlessly with the task management system.