Category Archives: Testimonial_EN

ASAI Hotels, based in Thailand, has announced a partnership with Aiello to introduce the cutting-edge Aiello Voice Assistant (AVA) to ASAI Kyoto Shijo, located in the heart of historic Kyoto. The hotel welcomes guests from all over the world, offering a unique experience immersed in Japanese culture and aesthetics. ASAI Kyoto Shijo and Aiello aim […]

The partnership with GION ELITE TERRACE hotel marks the first introduction of Aiello Voice Assistant (AVA) in Japan.

We had the opportunity to sit down with Daniel Kerr, General Manager of the newly opened Chatrium Grand Bangkok luxury hotel and get his insights on the future of the Thai luxury hospitality industry, the importance of innovation, and Chatrium Grand Bangkok’s pioneering role as the first luxury hotel in Bangkok powered by Aiello Voice Assistant (AVA).

By implementing AVA, InterContinental Kaohsiung was able to significantly reduce unnecessary labor costs, generate service efficiency and increase their upselling opportunities, leading to higher in-house consumption while creating unforgettable experiences for their guests.
In addition, the hotel is now able to work with new pieces of information about customer preferences and further elevate its offerings.

Taiwan is set to welcome its newest and highest altitude international hotel next March, the Hotel Indigo Alishan. Located in the picturesque region of Alishan, the hotel offers guests a unique blend of modern luxury and natural beauty.

Aiello is proud to partner with the Hotel Indigo Alishan to implement its Voice AI technology, Aiello Voice Assistant (AVA), in the hotel’s guest experience.

The long awaited Chatrium Grand Bangkok is now open! On December 7, 2022, it held its official launch event from its prime location in the famous Siam area, already positioning itself as one of the city’s major luxury landmark.

” Having AVA has helped us in terms of overcoming staff shortages and improving customer experience, but what’s impressive is how fast it took off our close collaboration with local businesses and boosted tourism in Hualien.”  

AI-driven patient care is here! Aiello is at the forefront of digital transformation with voice AI technology in Hospitality. It has now entered Healthcare. At Aiello, we aim to leverage what we have learned from hospitality to benefit other industries. What led us to diversify into healthcare?

7 cities, 2 weeks , 11 interviews

Our team went around Taiwan to interview some of our top hotel clients while capturing the conversations on video.

We’re delighted to be working with such forward-thinking industry leaders, and can’t wait to share the full interviews with you very soon. Catch a glimpse of what they had to say after onboarding Aiello Assistant.

“Aiello’s AI assistant is a great help for parents, and a good friend for children. Since the introduction of Aiello Spot, many parents have shared their experience on social media, showing us that AI technology can actually bring us closer together with intimate family time.”