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Let’s explore the trend in hospitality industry!

Meet Aiello Voice Assistant (AVA)

Event Calendar

Meet Aiello! Overview of all our upcoming Events, trade shows, forums and sessions where you can meet our team and experience Aiello Voice Assistant (AVA).

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Grow Your Brand Value through Eco-friendly Hotel Practices

Grow Your Brand Value Through Eco-Friendly Hotel Practices

According to Sustainable Travel Report 2022, 71% of travelers want to make more effort in the next year to travel more sustainably, up 10% from last year.

Running an eco-friendly hotel is key to easing the negative impact of the industry but it’s also an important strategy for attracting new clients.

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ホテル業界がAIを使ってアップセルを行う3つの方法

3 Ways to Upsell in Your Hotel with AI

For most people, staying in a hotel is a unique experience of changing their environment. During this time, the guests are more willing to purchase extra services to elevate their travel experience.
Travelers are not looking for travel recommendations in a hotel anymore. In fact, most modern guests use Google search or social media like Instagram, to plan their trip.
So, how can a hotel win back guests’ attention in this day and age?

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3 Ways Natural Language Technologies Serve Customer Facing Teams

If your company meets customers face-to-face or on the field, this isn’t for you.
But if, like many others now, 80% or so of your interactions with leads and clients go through some form of email, phone or videocall, you might want to have a look at Natural Language Technologies.
Why that?!
When you think about it, those phone calls, those emails, they represent pretty much every moment your customers directly talk to you. That’s when they tell you what they need and want, what they struggle with, what they like about your product, and what they don’t.

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Natural Language Technologies – Who Does What Out There?

Even before the pandemic and the acceleration of digital adoption, Natural Language global market was expected to grow at a yearly 20% rate to reach USD 35 billion in 20262. And it won’t be slowing down, as each breakthrough in this field easily translates into market-ready solutions, and business outcomes can efficiently be measured.

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