Our weekly selection of favorite reads on hospitality industry trends, hotel tech, market trends, events and more!

Find a balance between cutting hotel costs and maintaining quality. Here are 3 strategies to optimize costs without compromising on service.

As environmental mindfulness grows, hotels rise to the challenge. Explore 2023’s top 10 green design trends in hospitality!

PBX phone systems have been with hoteliers for over a century. What has changed in PBX systems since then, and how to find the best fit for your hotel?

Set the stage for an unforgettable stay with 8 unique hotel welcome concepts, mixing up personalized care, local quirks, and the comfort of home.

ChatGPT-powered tools broke the internet. As it usually goes, some shine, while others fall short. In this article, we’ve compiled a list of new ChatGPT-powered tools that are changing the future of travel.

Voice Assistants (VAs) and chatbots have now earned a spot in the tech tool stack of many hotels but choosing the right solution for your hotel is not easy. If you are planning to invest in guest-facing conversational technology, but every option feels the same, this article is for you.

High season is right around the corner, and the volumes of inbound tourists are getting back to pre-pandemic numbers, but the staffing levels remain low. Here is what you can do to reduce front desk calls ↓

It’s time to talk about GPT-4. You might have heard that this spanking new language model by OpenAI, outperformed most humans on the bar exam, scoring in the top 10%. Incredible. But, how does it change the game?

Give your guests a voice! Active feedback-seeking can help you create unforgettable experiences and loyal fans. Learn more in this article ↓

Get ready for some exciting news! Aiello Voice Assistant (AVA) will be the first hotel voice AI to integrate ChatGPT technology and apply a multi-model framework to your guest services.

As we move into a future driven by AI, these desires and dreams are becoming more realistic with generative AI and ChatGPT-powered virtual assistance right around the corner. How can you introduce AI in your hotel that augments the human touch?

No matter what industry you’re in, you have most likely heard of ChatGPT or even tested it out yourself. Can we expect a significant shift, or is this just another hype? If so, how can you prepare for this change and make the most of ChatGPT starting today?

What does the future hold for the tourism industry in Thailand? How can hotels and travel businesses prepare for the increasing number of Chinese tourists? How has the behavior of modern Chinese consumers changed? Read on to find out more.

Aiello team went to HCJ 2023! Read on to discover the best of Japan’s hospitality and food service industry at the largest hospitality trade show in Japan.

Explore ways how the hospitality industry can improve the current problems such as manpower shortage through digital transformation in the post-pademic era.

Tourism demand is increasing globally as COVID-19 ends, and Japan’s relaxed border measures bring more inbound tourists. The hotel industry faces a manpower shortage problem again, and digital transformation is seen as a solution to the labor shortage issue. This article examines the post-COVID labor shortage in the hotel industry and the practical use of DX to address it.

In this article we introduce five high-tech hotels in Japan that caught our attention. We focus on how technology is used in each hotel to solve the most pressing issues in the hotel industry.